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Frequent Questions

Compare top-rated plans. Get expert guidance. Find peace of mind.

We get it—insurance can feel overwhelming. That’s why we’ve compiled answers to the questions our clients ask most, so you can get clear, confident guidance without the jargon.

Whether you’re wondering about enrollment deadlines, coverage details, or how to switch plans, this section is built to give you fast, honest answers.

What You’ll Find:

  • Straightforward explanations—no confusing industry speak
  • Info on timelines, renewals, and what to expect next
  • Answers tailored to individuals, families, and seniors
  • Dental, vision, and supplemental coverage questions
  • How to update your plan or make changes easily
  • What to do if you need help or have a claim

Still unsure about something? We’re just a message away—and we’re always happy to walk you through it.

Your peace of mind starts with clarity. Let’s get you there.

We are an independent insurance agency which means that we represent many different insurance companies. We shop all of the top insurance companies that we represent to get you the best coverage to meet your needs and budget. A partial list of the companies we represent is at the bottom of the page. HC & More does not sell or share any information that you enter on out site. You will only be contacted by one HC & More specialist. Other sites gather and sell your information to between 8-10 different agencies.

A premium is the monthly cost of keeping your insurance policy in effect. Health insurance premiums are determined by a variety of factors, including your medical history, your lifestyle, and your current health status.

A deductible is an amount of medical expenses you are responsible for paying before your insurance starts covering you. A common deductible is $500 — this means you would be responsible for paying the first $500 in medical bills before receiving coverage. Having a higher deductible usually means you enjoy lower monthly premiums.

A co-payment is a fixed-dollar amount that you are responsible for paying for a particular medical service. For example, many plans have $20 co-payments for doctor’s visits. This means it only costs you $20 to see a doctor.

Coinsurance is an amount of the cost of a medical service that you are responsible for paying. Unlike a co-payment, which is a fixed-dollar amount, coinsurance is expressed as a percentage. For example, many insurance plans have 20% coinsurance for hospital costs — meaning you pay 20% of the total cost of a trip to the hospital.

An out-of-pocket expense is any cost you have to pay yourself when receiving medical care. This includes your deductible, co-payments, and coinsurance. Most health insurance policies have an annual maximum out-of-pocket expense. Once you’ve paid out enough money to meet that maximum, your insurance company will pay the rest of your medical costs.

Managed care is a form of health insurance that stresses preventive medicine and affordability. In a managed care plan, you typically choose a “Primary Care Physician” who is responsible for approving specialist and hospital care. Managed care was originally introduced as a way to control healthcare costs. It’s now the most common form of health insurance in the United States. HMOs and PPOs are examples of managed care.

Health Savings Accounts aren’t health insurance plans. Instead, they are a financial tool designed to help make your healthcare more affordable. The money you deposit in an HSA is tax-free. You don’t pay taxes on qualified withdrawals, either. In effect, it’s like getting extra money from the government to pay for healthcare. To open an HSA, you first have to purchase a high deductible health plan.

Having health insurance isn’t just about paying medical bills. It’s about knowing that you’ll always have access to quality care. Health insurance makes seeing the doctor easy and affordable — and that means you’re more likely to stay healthy.

Generally, you cannot get COBRA coverage if your employer goes out of business and terminates its group health plan. The reason is that COBRA is a continuation of your existing employer-sponsored plan. If the plan no longer exists, there is nothing for you to continue. However, there are exceptions and alternative options for health coverage to explore. 

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